Our service philosophy: The beginning of business is the beginning of service.
We have always adhered to the philosophy of "user-centric, mutual growth," understanding user needs and addressing their challenges. Commercial endeavors begin with service. By continuously refining and optimizing our service offerings from the perspective of user needs, we enhance the depth and value of our services through collaborative efforts. Our commitment to quality service begins with initial engagement and continues throughout the entire process. Professional technical and maintenance teams with expertise in system design, professional and well-structured pre-sales technical solutions, mid-sales and after-sales support!

Comprehensive pre-sales services
In the pre-engagement phase, we will conduct a thorough assessment of the user's actual requirements, usage specifications, and on-site conditions. Based on a comprehensive understanding, we will tailor our design approach to propose solutions that are suitable for the user.
Comprehensive Quality Management
We establish a comprehensive and integrated quality tracking and management process with multi-tiered oversight to provide users with safe, reliable, and satisfactory gas equipment and services.
Strict quality control and final inspection provide users with more safe and reliable quality assurance for their products. They maximize the reduction of potential failures caused by various factors during equipment operation, saving users' economic and time costs.
We continuously innovate and enhance our after-sales service operation system to strive for providing users with a more comprehensive service.
Our turnkey engineering establishes product profiles for users to swiftly address issues encountered during product usage.
We conduct training for the maintenance and operators of the equipment to ensure its proper usage, thereby reducing the failure rate and extending its lifespan.
Our company conducts regular follow-up visits to monitor the operation of user equipment. We remind users to maintain the equipment, prevent them from replacing operators, and ensure proper operation and adherence to precautions during use.
Hailian Company also welcomes technical discussions and problem diagnosis on equipment not produced by our company.
For products and services, we adhere to:
Perfection in quality, endless service!
The beginning of business is also the beginning of service.